To delete from the system please contact one of our coordinators, in the subject of the letter indicate “unsubscribe”.
Please read the instruction on refferal links : here
While passing the entry certification you sign NDA (Non Disclosure Agreement) and also cooperation agreement. By clicking “accept” you accept the agreement terms.
Up in the right corner you can change the language by clicking on the flag.
You may not have passed the entry certification or haven’t filled your personal details. Should you have any problems with passing the entry certification, contact your coordinator.
You may have answered not all questions or haven’t passed the certification or you indicated the incorrect date of the visit. To check whether you answered all questions in the survey at the bottom of the survey click “Check complete”. Unanswered questions will be in red square.
Contact your coordinator for clarifications.
By clicking on the visit you can see the brief information to the visit where you will find a field where you can download the instruction and details to the visit.
All contacts you can find here
You see available visits in your radius, choose more radius in your settings or contact your coordinator.
To apply for the visit you need to find the appropriate location for you in open vacancies and apply for the visit by clicking “apply”. Our coordinator will contact you afterwards.
Mystery Shoppers Service Support.
It is a payment document, invoice where you can see the sum for performed visits.
Please log in to your profile and open section “More”, in the section “Payment method” choose PayPal and indicate your PayPal email.
You will receive payment after the 20th of the next month within 30 days . The payments cannot be sent simultaneously, but within 30 days due to a large transaction volumes. In the following countries like Armenia, Azerbaijan, Belarus, Georgia, Kyrgyzstan, Kosovo, Macedonia, Serbia, Turkmenistan, Montenegro the payments are arranged only via International Bank Money Transfer. In the mentioned countries PayPal is not applicable.
Please go to ссылке
The payment is made via PayPal. .
There are different types of “scenario violation”: artifacts absence or artifacts discrepancy (photos were downloaded from the Internet); instruction requirements weren’t met. If you violated the scenario the company has the right not to pay you for such visits.
If the location is closed (make sure you checked the opening and working hours of the location) or if the needed location doesn’t exist by the indicated address, take the facade photo and also photos of the objects on the right and on the left.
This is a visit that was made by the address that doesn’t exist or when the location was closed.
Attentively read brief information to the survey and the survey itself before the visit. Attentively read the instruction to the visit and also pay attention to obligatory artifacts and important moments to be noticed during the visit. Pass the certification before the visit.
To attach a file to your report go down to the report bottom and press Upload Image/Document” botton, choose the files you wish to upload and press “upload”.
To make sure you have filled everything alright, press button “Check Complete (takes a few seconds)” at the end of the form. Any fields you skipped will be highlighted in red. If the report is filled in correctly, after pressing “Check Complete (takes a few seconds)” you’ll see a pop-up window saying “Survey Completed”.
In order to participate in the projects you need to register at the website https://4service.shopmetrics.com
You can download the formal offers for review.
After you have filled in the questionnaire, you will be sent login and password to your email in order to get an access to your personal account.
Afterwords you will go through the training course aimed at clarifying and highlightening of the survey details. After successful test passing you will be provided all current vacancies in your region to join. You have to choose a location, apply and study an instruction as well as complete a questionnaire at the end.
You will work in your personal account and have an access to review all your audits approved by a client before payment.
To refuse a visit already assigned to you, go to your personal page athttp://4service.shopmetrics.com and at “Inbox” section choose the visit you’d like to refuse from. A question will appear to make sure you want to turn down a visit – press OK and specify why you opted to refuse an assignment.
From your personal page at http://4service.shopmetrics.com go to “Certification” section, then to “Completed” subsection, where you’ll be able to see your scores on all certifications you’ve done.
At your personal page at http://4service.shopmetrics.com go to “Open Opportunities” section to see the available projects in Your area. At this stage you will see the industry (bank or restaurant, for example), addresses of locations to be shopped, timeframe, scenario specifics and the shopper pay we offer for this particular assignment.
– Choose the project You like, then go to “Certifications” section. You can only get an assignment after You successfully pass the certification for that project. Each project has its own certification, due to differences between projects. After You pass the certification You can apply for service evaluation jobs.
– During the next 12-14 hours Your application will be reviewed by 4Service team and either approved or declined.
– In case it is approved, You’ll receive an email notification stating that You are given the assignment and 4Service is expecting You to complete it until a certain deadline (stated in the message) and enter it into our system within 12 hours after the visit. Check Your mail and even the spam-box from time to time as the notification might end up there. You might also receive a call from 4Service team prior to Your visit.
IMPORTANT! The visit assigned to you will appear in “Inbox” on your personal page. The empty report form will now be available to you for filling in (after completing the visit).
– If Your application is declined, You’ll receive an email message stating the evaluation has been assigned to another shopper. In most cases, there are more than one mystery shopper applying for every service evaluation job (so we can choose shoppers that showed the best fieldwork quality in the past). Don’t get upset – there surely will be many more chances to mystery shop with us!
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