CLIENT COUNTRY: UK
TYPE OF COOPERATION: B2B
COOPERATION SINCE: 2016
The dependence of efficiency of checked object on a version of application was analyzed.
We also analyzed the quantitative values of the NPS results with a user perception indicator of the security level.
We have confirmed the hypothesis that the NPS level has the direct dependency on the users’ evaluation of the product safety level. In addition, the big number of this particular product’s users trust level to the safety of the product appeared to be on average scale, which leads to significant drop of the total NPS level
What did analytics give?
visualize the above dependencies, we received the opportunity to analyze the
dynamics of growth of successful work of checked object depending on the
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